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Last 50 Shouts:

 

Chris

August 08, 2017, 09:55:39 AM
It's almost time to move the domains to a parking lot (e.g. wordpress.com) and give up. Methinks the day of the 'generalised opinion forum' is over
 

Chris

July 22, 2017, 10:45:46 AM
Gawd... nobody at all now!! ;(
 

Chris

June 20, 2017, 09:46:14 PM
If I could get the newsletters working to let people know it's still going we'd get more posts... :D
 

kyte

June 20, 2017, 05:05:43 AM
"Quiet"???  Its DEAD, Chris.
 

Chris

June 18, 2017, 09:46:54 AM
Admin: Just because it's quiet dies *not* mean we'll allow spammers to take over. Desist please!! :D
 

Chris

June 06, 2017, 10:14:29 PM
Sorry... will attend to it tomorrow! :D
 

kyte

May 31, 2017, 05:50:57 PM
Nope.  Why are you letting spammers register, still?  If you dont watch out you'll get hit by the North Korean mob that hit cpaptalk.com
 

Chris

May 31, 2017, 04:07:26 PM
Sent a newsletter out to all members letting them know the site had reopened. I wonder if it worked this time? As far as I know the last mail didn't reach anyone! :(
 

Chris

May 28, 2017, 01:59:46 PM
So the site is back... thanks (sort of) to Jumba. Where did it go?? I updated the software and it crashed. I investigated and was told the server was using an old version of PHP (5.3) and we needed to update to Version 7.0. Why this wasn't done before s anyone's guess.
 

Chris

May 16, 2017, 01:51:28 PM
Ho hum... what's that song by Gilbert O'Sullivancalled??

Ah yes... "Alone again... naturally".  :D
 

Chris

May 12, 2017, 02:30:08 PM
I think 'everyone' vanished whilst the forum was down. It needs a bit of advertising. Question is *where* would be most effective?
 

Chris

May 12, 2017, 02:28:34 PM
I update to V2.0.12 yesterday but the new s/w hadn't arrived so I left it. Thanks for installing the new patch! :D
 

kyte

May 11, 2017, 07:10:39 PM
Updated forum to latest.  It was a patch for security vulnerabilities in the previous version
 

kyte

May 11, 2017, 04:30:42 PM
Yes it is.  Where is everyone?
 

Chris

May 11, 2017, 02:11:17 PM
Dead said the doctor.
Dead said the nurse.
Dead said the woman with the alligator purse.
But it wasn't!! :D
 

kyte

May 03, 2017, 06:16:54 PM
Lots of junk posts.  I dont think they are bots, just spammers looking for a way to tout their wares in forums which are effectively DEAD, Chris.
 

kyte

April 17, 2017, 10:19:50 AM
Gawd.  Dead as a dodo here.  Back to Whirlpool then
 

Chris

March 20, 2017, 01:24:44 PM
SO here we are again. It's been *months*. Sorry isn't really enough so I'll write a big post in a thread.
 

Jarrod

October 15, 2016, 03:20:20 PM
Guy here selling Certificates, Diplomas, etc. Should he be??
 

Chris

October 02, 2016, 08:48:58 PM
Actually BC... we're buying 65 acres down south and most is bush so lord knows what's living in it. :)
 

Chris

September 10, 2016, 08:14:16 PM
Re adverts. I inadvertently let the ClearTalk app expire and it took a day or two to sort out. Spam all gone again now :)
 

Jarrod

August 30, 2016, 08:27:49 AM
What the heck? Advertising?
 

Jarrod

August 02, 2016, 08:49:59 AM
Good to see you back, Bambu.  :)

bambu05

July 26, 2016, 06:09:42 AM
Chris, your house is sold...wonderful news.
The future in a new place awaits.
No more foxes and thorny scrub horror to negotiate.
 

Chris

June 25, 2016, 09:36:23 AM
Likewise. I had all sorts of plans for posting but real life has overtaken me again. Still, the house is sold and we'll be on the move soon so maybe I'll have time to focus. So many things happening out there too!
 

Minx

May 25, 2016, 08:34:18 PM
Hi Strangers
Been caught up with work and family related  *censored* for months now
There IS light at the end of the tunnel
 

Chris

May 24, 2016, 10:32:41 PM
I love looking at the forum stats (bottom of main page). They tell such lies!! :D
 

Chris

May 24, 2016, 10:16:39 PM
Good lord... not been in for 4 days. I'm slipping.
 

Chris

May 11, 2016, 07:09:59 AM
Hey Bambu... is Mel35m any relation? You seem to share a few ideas!! :D
 

Chris

May 08, 2016, 05:30:44 PM
Why do I get he feeling Beforesj isn't maybe all s/he seems??  :D
 

Chris

May 04, 2016, 07:31:04 AM
Star Wars Day. May the fourth be with you all... :)
 

Chris

April 27, 2016, 01:11:59 PM
Oh I do like the quiet... but I'd like to be disturbed now and then. Where *are* you all?? :(
 

Jarrod

April 22, 2016, 04:48:54 PM
Perhaps a few days early, but in case I am not around on the 25th...

LEST WE FORGET
 

Chris

April 21, 2016, 08:22:34 AM
No word from Alain. I wonder if that helped?? Might be nice to get some sort of response!!

Alain

April 19, 2016, 11:11:13 AM
I did it again, I hope that is more specific :(

Alain

April 19, 2016, 11:09:28 AM
I did it again, I hope that is more specific :(
 

Chris

April 19, 2016, 11:01:39 AM
Alain: I think you need to be more specific in telling us what you need. Australia ia a huge place. :D
 

Chris

April 19, 2016, 10:49:14 AM
Admin: Seems I forgot to register the "Log in with FaceBook" App properly. Should work fine now. If there are any problems mail me and I'll sort them out! :D

Alain

April 19, 2016, 10:45:52 AM
I don´t know if I done it well, thanks anyways :)
 

Chris

April 19, 2016, 10:37:38 AM
Alain: write a longer post in 'The Lounge' and we'll see what we can do. :D

Alain

April 19, 2016, 10:37:28 AM
homework, sorry
 

Chris

April 19, 2016, 10:36:26 AM
What's a hw??

Alain

April 19, 2016, 10:30:11 AM
Somebody can help me about a hw? It is about basic information about australia, like languages, type of coin, capital and those kind of things.
 

Chris

April 17, 2016, 07:46:41 PM
Looks like AO is back to being a giant blog again! Where *is* everyone lately:
 

Chris

April 14, 2016, 08:11:58 AM
Admin: There are 30 requests for membership form people who've not activated their accounts. I sent a reminder so we will at least learn if they are real... or bots!! :D
 

Chris

April 11, 2016, 07:29:45 PM
New member "Autobot' welcome... lets hope with new members we start to get a bit more active as we move away from the hot weather. :)
 

Jarrod

March 30, 2016, 03:41:28 PM
Which is what Turncoat is. All smoke - no substance.
 

Chris

March 29, 2016, 07:39:39 AM
Not much comment on DD until something actually happens. Right now it's all threats, smoke and mirrors!!
 

Patricia

March 23, 2016, 07:50:52 PM
Am surprised that there is no mention of the possible DD. I do wish TA would button his lip and let MT get on with his job as PM, possibly only for a very short time. :-\
 

Chris

March 18, 2016, 08:55:32 AM
Welcome aboard Rosco. Hope you enjoy your membership. There are very few rules as such here other than 'play nice'. Other than that... just comment on current affairs, what you like or dislike about your life and/or the world in general but basically, have fun. :)

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Author Topic: Tips to Reduce Shopping Cart Abandonment  (Read 49 times)

Offline limecommerce

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Tips to Reduce Shopping Cart Abandonment
« on: October 11, 2017, 04:17:32 PM »
You may have heard the term of "shopping cart abandonment" before. So, what is shopping cart abandonment? Shopping cart abandonment is a term that used to describe a visitor who comes to a particular site but leave before he or she finished the desired action.

When a customer puts a product into their shopping cart, that isn't a guarantee he or she will buy that product in the end. Sometimes, something happened and your customer leaves without buying the product.

Why people abandon their shopping cart?

There are many explanations why one can leave products in their online shopping cart without paying. In fact, most of the reasons are quite similar to what can happen with a shopping cart in brick and mortar store.

The reasons why shopping cart abandonment can happen are:

•Confusion
Some people may get confused during the checkout process, can not find the button to go to the checkout page, or any user problems, so they give up midway and decided to leave their cart instead. This is why you must create an easy to understand checkout and payment process for your online store.

Do not assume if you understand, then your customers will too. Some people may take things slower than everybody else, so make sure to create a simpler checkout process.

•Impatience
In this fast-paced world, where you can buy almost anything with just a few clicks, most people do not want to bother to wait for more than 5 minutes in front of their computer for your checkout page to load. This is the same like choosing the shortest line in a supermarket.

•Indecision
Just like in a physical store, not all people who visit your site want to buy something. Sometimes, they just came to browse, checking to compare prices, etc.

•Caution
Some people still do not feel safe to shop online. They afraid the site they visited is a fraud, and their credit card gets used by an unauthorized third party or someone else stole their private information. They may get cautious if you asking too much information for their registration form.

How to reduce shopping cart abandonment rate

Here are some tips to reduce your shopping cart abandonment rate:

1. Banish all hidden charge
Nobody like surprise charges. If you purposely hid a charge that only appears when the checkout process is done, most people will run away before they can hit the order button. It does not matter what kind of extra cost you need to charge to your customers, they have all the rights to know the details. If you unable to tell them the exact amount, you can at least give them an estimation of the total cost.

2. Make it trustworthy
People who shops online put a large amount of trust in the owner of the online store or brand when they decide to make a purchase. They are not only giving their money but also some of their personal information, to the people whom they never meet in person before. So, how you can gain their trust?

•Put some trustworthy symbols on your site, like PayPal verified logo or other well-known security symbols.
•Using a valid SSL certificate. Make sure to always keep your SSL up-to-date.

3. Offering flat or even free shipping
A study states that about 40% of shopping cart abandonment cases was triggered by a high shipping cost, and about 20% cases were caused because the seller never mentioned any shipping costs in the first place. If it's possible, try to offer flat or even free shipping cost to your customers.

4. Taking advantage of cart abandonment email system
When someone leaves the products in their shopping cart without paying at the end of the checkout process, usually they already put in their email address. Use a cart abandonment email system to send an automated email to remind them about their unfinished purchasing process.

Put the details of the products they left behind in the shopping cart with a call-to-action button to resume the process. If they do not react to your first email, try to offer a discount for their next purchase.

5. Make it accessible from anywhere
People can lose their interest fast if they need to retrace their steps back to another page just to find their shopping cart or to check what items they have put in there. Yes, it may be much simpler for the developer to create a separate page for a shopping cart, but customers may not be able to access their cart easily that way.

In order to fix this problem, you need to make sure the shopping cart symbol always appear from any pages in your site. Do not forget to put the list of the products in the cart too. You can either make it always appear all the time or only appear when the customers hover their mouse on the shopping cart symbol.

6. Offer checkout for guests
Do not even think to force your customers to register on your site just to buy a single product. Forcing them to sign up first will make the checkout process becomes longer, and they probably too busy at the time to do that. So, allow them to check out as a guest. All the information they provided will be used for shipping. You can offer to save their information for future order at the end of the checkout process.

7. Minimize the checkout process
People shop online because it easier, simpler and faster than shopping at a physical store. When they are forced to fill in a long, boring form with so many information in it, they tend to feel annoyed and leave before they can finish the process. You may think this is a small detail, but it is quite important for your customers.

Consider offering an express checkout system in your store too. That way, customers can go straight to the checkout page and fill in their payment information before finalizing their order.

8. Offer more than one payment option
Do not let customers cancel their order just because your store does not accept their credit card. Your online store should be able to accept as many payment options as you can. Do not only focus on Visa and Mastercard but use other third-party payments too like PayPal, etc.

 

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