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Author Topic: The sad demise of hosting services.  (Read 1339 times)

Offline Chris

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The sad demise of hosting services.
« on: May 28, 2017, 02:10:28 PM »
When I started out knocking up the occasional website I joined Aussie Hosts (I think... it was a long time ago). Over time, Aussie Hosts became Aussie HQ after it was taken over. I moved us over to Jumba because there was a 'split' between serious business users and everyone else. Everyone else went to Jumba. No complaints tho as we all shared the same great support services.

Then Aussie got taken over by Uber (or whatever it was called back then) and then Uber was taken over by Melbourne IT, and then *they* were bought by NetRegistry. The net result (no pun) is that nobody seemed to know who was supporting whom and it took a *week* to establish that were are still with Jumba for support (despite having been redirected *twice* to NetRegistry support services) and haven't been migrated across to NetRegistry - yet.

It's totally infuriating that a 30 second fix (literally) took so long to accomplish. We're going to have to move hosts. I am *not* putting up with this level of service.
Manners maketh man.
Motto of Winchester College and New College, Oxford (William of Wykeham, 1324 - 1404)

 

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